Privacy policy

PRIVACY STATEMENT

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ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.

E-mail marketing (where applicable): With your permission, we may send you e-mails about our store, new products and other updates.

SMS marketing terms and conditions:
We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a prerequisite for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending SMS messages, your telephone number will be transmitted to an SMS operator to ensure delivery.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, please reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply.
If you have any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.


How can I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@neon-supernova.com or by mail at: STRATTON MEDIA 34 avenue de maremne, Magescq, B, 40140, France


ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions of Sale and Use.


ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is kept on a secure server protected by a firewall.


Payment:

If you complete your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please consult the Shopify Terms of Use here or the Privacy Policy here.

SECTION 5 - SERVICES PROVIDED BY THIRD PARTIES


In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.

Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.


Links

You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.

SECTION 6 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES

The following is a list of the cookies we use. We've listed them here so you can choose whether or not to allow them.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.


ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you would simply like more information, please contact our Privacy Officer at contact@thesignage-company.com or by mail at STRATTON MEDIA 34 avenue de maremne, 40140, Magescq

[Re: Privacy Officer]

[34 avenue de maremne, Magescq, B, 40140, France]